PRIVACY POLICY
At filacouture.com, we place the utmost importance on your privacy and the protection of your personal information. We are committed to collecting, using, storing, and protecting your information securely and responsibly, in full compliance with relevant laws and regulations, to ensure that your shopping experience at filacouture.com remains safe and worry-free.
I. Information Collection
When you use the filacouture.com website or its related services, we may collect the following information:
Information you voluntarily provide: Such as your name, email address, phone number, and shipping address, provided when you register an account, place an order, subscribe to our newsletter, or contact customer service;
Automatically collected information: Such as your browser type, access times, IP address, purchase history, and preference settings, collected to help us optimize our website services and enhance your shopping experience.
II. Use of Information
The information we collect is primarily used for the following purposes:
To process orders, facilitate product delivery, and provide after-sales support;
To improve website functionality, provide personalized product recommendations, and optimize the overall user experience;
To send you important notifications, promotional offers, and updates regarding our events (you may choose to unsubscribe at any time).
III. Information Protection
We implement reasonable technical measures and administrative protocols to safeguard your information against unauthorized access, use, or disclosure. Furthermore, filacouture.com will never sell or rent your personal information to any third party.
IV. Information Sharing
We may share your information under the following circumstances:
With partners who provide logistics, payment processing, or customer support services, in order to complete transactions and fulfill service requests;
When required by applicable laws and regulations, or when legally requested by judicial authorities, in which case we will provide only the necessary information as required by law;
In other situations where we have obtained your explicit consent.
V. Protection of Minors’ Privacy
If you are under the age of 18, please use filacouture.com under the guidance of a parent or legal guardian. We do not knowingly collect personal information from minors without the consent of their guardian.
VI. Updates to Terms
Filacouture.com may update these Privacy Terms from time to time to reflect changes in applicable laws, regulations, or our services. The latest version of these terms will be published on our website following any updates; we encourage you to review them periodically.