Welcome to filacouture.com. We place great importance on the security of your personal information and privacy, and we are committed to protecting the information security of all users—during browsing, registration, order placement, and general use of this website—in accordance with applicable data protection laws and e-commerce regulations.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to the relevant contents of this Privacy Policy. If you do not agree with any part of this Policy, please discontinue your use of the services provided by this website.
I. Information We Collect
To provide you with a better shopping experience, we may collect the following types of information:
- Information You Voluntarily Provide
We may collect information you submit when you perform the following actions:
Registering an account
Placing an order for products
Subscribing to email notifications
Contacting customer service
Submitting after-sales service requests
Participating in promotional activities or surveys
Such information may include:
Name
Shipping address
Billing address
Email address
Phone number
Payment information (payment processing is handled by third-party payment platforms) - Automatically Collected Information
When you visit filacouture.com, we may automatically collect certain device and browsing information, including:
IP address
Browser type
Device type
Time of access
Page browsing history
Cookies data
Website usage behavior
This information is primarily used to improve website performance, enhance user experience, and ensure website security.
II. How We Use Information
The information we collect may be used for the following purposes:
Processing orders and payments
Arranging product delivery
Providing customer service and after-sales support
Responding to your inquiries and requests
Optimizing website functionality and user interface experience
Preventing fraud, anomalous transactions, or security risks
Sending order notifications and service-related emails
Providing promotional offers, discount information, or new product announcements (you may unsubscribe at any time)
We will not sell your personal information to third parties.
III. Payment Security
All payment transactions are processed through secure third-party payment service providers. We do not directly store your complete bank card details or payment account passwords.
To ensure transaction security, we may employ encryption technologies, security protocols, and risk detection mechanisms to protect your payment information.
IV. Cookies and Tracking Technologies
This website may use Cookies, pixel tags, and similar technologies for the following purposes:
Saving shopping cart information
Recording user preferences
Analyzing website traffic
Optimizing website functionality
Enhancing the relevance of advertisements and content
You may disable Cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.
V. Third-Party Services
To facilitate order delivery, payment processing, website analytics, and marketing services, we may collaborate with various third-party service providers, including:
Payment service providers
Logistics and shipping companies
Website data analytics services
Email marketing platforms
These third parties will use your information only to the extent necessary to perform the relevant services and are required to comply with applicable data protection obligations.
VI. International Data Transfers
As we provide goods and services to multiple countries and regions, your information may be stored, processed, or transferred across different countries or regions.
Regardless of where the data is located, we will take reasonable measures to ensure the security of your information.
VII. Information Security
We implement reasonable technical and administrative measures to protect your personal information, including:
Data encryption
Secure servers
Access controls
Risk monitoring mechanisms
However, please note that data transmission over the Internet is not absolutely secure; therefore, we cannot guarantee that any data transmission process is 100% secure.
VIII. Your Rights
Subject to applicable laws, you may have the following rights:
Accessing your personal information
Correcting inaccurate information
Deleting your account information
Unsubscribing from marketing emails
Requesting restrictions on certain data processing activities
If you wish to exercise any of these rights, please contact us using the contact details provided below.
IX. Children’s Privacy
This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such instances, we will promptly delete the relevant data.
X. Updates to the Privacy Policy
We may update this Privacy Policy periodically in response to legal requirements, changes in website functionality, or business developments. Any updates will be posted on this page and will become effective from the date of publication.
We recommend that you review this page regularly to stay informed about the latest version of our Privacy Policy.
XI. Contact Us
If you have any questions regarding this Privacy Policy, our data processing practices, or data security issues, please contact us via the following channels:
Customer Service Email: damnsis333@gmail.com